About us

• We specialize in outsourced BPO solutions across the Philippines, Singapore, India, Pakistan, South Africa, LATAM, Middle East and U.S.A.

• We match businesses with the right talent pools and leadership experts to meet their customer service, sales, and back-office support needs

• Our global network ensures cost-effective, high-quality outsourcing solutions

History

Phillips R² was launched in 2017 as a Consulting company with offices in Australia, the United States, and Philippines.

Embodying innovation and expertise, our company shines with industry leaders breaking boundaries and defying conventions. Rooted in excellence, our top-tier industry experts navigate challenges with unparalleled creativity, offering fresh perspectives that blend seasoned knowledge with cutting-edge solutions. Our collaborative approach guarantees clients visionary, out-of-the-box thinking.

We have 20+ years of Call Center and BPO Global expertise with premium Global brands in USA, UK, Australia and Asia. We have more than 800 FTEs across multiple sites in The Philippines, in addition to other geos servicing this industry.

What sets us apart

• Leadership team with over 20 years of experience across multiple industries

• Flexible & scalable engagement model to identify issues, analyze customer experience challenges, and collaborate together

• KPI-driven delivery for consistent and measurable quality and exceptional CX

• End-to-end expertise across hiring, training, operational execution, and WFM

Global Presence

Our call center resources span Asia, LATAM, EMEA, and the USA, ensuring operational efficiency for businesses worldwide.

HQ Location

3343 Peachtree Rd NE, Atlanta, GA 30326

Phillips R² Consulting transformed our operations, allowing us to focus on growth and efficiency. Highly recommended!

Charles Young

★★★★★